Quality Watch member of ESOMAR!

Already in 2025, Quality Watch became a member of ESOMAR – an international organization that has been setting standards in the field of market research, opinion and data analysis for over 75 years

The terror of good feedback

A quick note about satisfaction surveys, which seem to be more of a strategy than an actual inquiry. For some time now, I've been observing a situation where […]

Piotr Szawiec Quality Watch oswajania robota

Taming robots

An autonomous food delivery robot in Helsinki crashed into a parked car and then fled the scene. According to "Rzeczpospolita," the robot attempted to escape a snowbank, striking the car several times in the process, and then drove away without reporting the incident.

What do Poles know about the Omnibus Directive – study (downloadable report)

In February of this year, we conducted an independent study on the newly introduced consumer protection law – the Omnibus Directive. As of January 1, 2023, new regulations resulting from the implementation of the EU Omnibus Directive, which strengthens consumer protection, came into effect in Poland. One of the most important changes is the requirement to display prices during sales or promotions. By introducing […]