part 4 Mobile application – once a gadget, now a necessity?

Initially, banking apps were treated by both customers and banks themselves as a technological innovation, which is why the first banks to offer such a feature were considered innovative (even though they only offered a few basic functions). Well, times have changed… Banking apps are no longer just an attractive toy, but have begun to serve customers as a fundamental work tool. In […]

Part 1 Mobile banks are not as they seem

The dynamic development of mobile technologies means that smartphone and tablet applications are becoming an increasingly popular channel for contacting end customers. They are gradually becoming an integral part of every large company's operations, guaranteeing customers continuous access to services, unrestricted by location or time. Customers want to handle their business here and now. Mobile internet gives them the ability to easily […]