Research carried out by QW commented on in the media

2020-07-21

We conduct a range of surveys on the image, opinions, and moods of Poles. We conduct representative research on an online panel (CAWI), which allows us to present the results to the general public. Selected topics we have recently covered include the sharing economy, ecology, remote work and household chores, purchasing preferences of contact lens users, passenger transport vs. taxis, Poles' vacation plans, reasons for frustration and satisfaction, opinions on safety in the age of COVID-19, savings behavior, financial habits, and many more.

We conduct research for public, commercial, and social entities, such as foundations. The results of research conducted by Quality Watch on behalf of various entities are widely commented on in the media. Selected studies are included below:

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Who reads contracts? And why not?

2021-10-22

Building customer experience means touching all touchpoints and transforming them into better, simpler, more understandable, or more valuable solutions for the customer. One area that can evoke extreme emotions is CONTRACTS 🙂 For consumers, it's a boring, long, and often incomprehensible form. For companies, it's an "insurance policy" that guarantees we won't overpromise consumers, but also protects […]

Free rider season?

2019-09-20

BIG InfoMonitor provided an interesting compilation of data regarding the tendency to drive without a ticket and the consequences in the form of unpaid fines, i.e., debt. A study conducted by Quality Watch on behalf of BIG InfoMonitor shows that one in six adult Poles (16%) expressed a tendency to drive without a ticket, while in the under-24 age group, this figure rose to one in four (26%). Among […]

What do Poles save on? 👛

2019-08-28

The answer can be found in the BIG InfoMonitor study ➡️ "Financial Habits of Poles," conducted by Quality Watch. Poles seek savings in many areas – primarily through promotions and discounts. However, we find many ways to reduce unnecessary expenses. We save on shipping – we don't buy online if it requires a shipping surcharge; one in three people won't leave […]